About Roberts-McClure

Roberts-McClure Insurance Services has been in business since 1982. As a team, we’re very proud of our history and look forward to continuing to help our new and existing clients for many years to come.

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We Work For You

Shopping for insurance can be a complex, time intensive task. Our role is to search the market on your behalf to find the insurance product best suited to your needs. Put us to work for you! We offer the professional advice you can rely on when making your insurance decisions.

Insurance

Our success as an independent insurance brokerage is dependent upon your satisfaction. We only represent and recommend insurance companies to our clients after carefully selecting them based on their financial stability and claims service. After all, you want them to be there for you in the event of a loss.

Insurance Value

We recognize insurance is a “grudge” purchase. Like us, there are a lot of other things you would probably prefer to spend your dollars on. That is why we work for you to obtain the best value for your insurance dollar.

Building Relationships

Personalized, efficient service is what we all look for. At Roberts-McClure Insurance we have a reputation as one of the most friendly and efficient brokerages in Edmonton.

We work for you!

Keith Gwynne, BSc, CIP

Keith Gwynne, BSc, CIP

President & Operations Manager

Keith began his insurance career in 1988. He advanced through a series of Marketing and Management roles with major Canadian insurance companies.

Keith is also a former Commercial Crime instructor at Grant MacEwan for the Insurance Institute of Canada. In 1998 he joined Roberts-McClure as a partner with the founders – Bill & Agnes McClure.

In his leisure time, Keith is an avid traveler with his wife and three sons. He also referee’s hockey and recently earned his glider pilot’s license.

Email: Keith.Gwynne@robertsmcclure.com

Vern Gill

Vern Gill

Personal Lines Broker

Vern obtained his Broker license 1972 and has a wealth of experience assisting our clients. He has been with our firm since 1999.

Vern enjoys camping, dancing and spending time seeking out bargains at farm auctions.

Email: Vern.Gill@robertsmcclure.com

Sherry Gwynne, BComm, FCIP

Sherry Gwynne, BComm, FCIP

Personal Lines Underwriter

Sherry is a former Underwriter and Marketing Representative with Wawanesa Mutual. She began her insurance career in 1979.

Sherry’s leisure time focuses on travel, curling and gardening

Email: Sherry.Gwynne@robertsmcclure.com

Don Farries, FCIP

Don Farries, FCIP

Partner/Commercial Broker

Don spent the first part of his insurance with a large Canadian insurance company where he obtained his Fellowship. In 2003 he joined our firm where his focus is commercial insurance. Don enjoys learning about his clients’ businesses, using his experience and problem solving skills to identify potential risk exposures and offer affordable solutions. Don believes it’s important that each client is part of a consultative process to manage their risk which aids in the development of a program specific to their unique needs.

When not at work Don’s passion is golf, spending time with his family or just sitting back watching a good game on the screen.

Email: Don.Farries@robertsmcclure.com

Heather Wood

Heather Wood

Personal Lines Underwriter

Heather was formerly a Personal Lines Underwriter with Canada’s largest insurer. Heather has been with us since 2007, and works behind the scenes underwriting policies.

She is grandmother to 2 wonderful grandchildren. When she is not at work, Heather enjoys gardening, long walks with her dog, cooking, spending time with her family and friends, and listening to music. Live, local bands are her favourite.

Email: Heather.Wood@robertsmcclure.com

Deb Ryan

Deb Ryan

Accounts Manager

Deb has been with us since 2002. She has held various roles, initially as a Personal Lines Broker and then progressing into her current position as Accounts Manager.

Deb has a background in Education with strong interpersonal skills and attention to detail which is an asset when dealing with client billing inquiries or concerns.

Deb enjoys spending time with her two grandchildren, boating and the occasional round of golf.

Email: Deb.Ryan@robertsmcclure.com

Donna Lee Genge, CIP

Donna Lee Genge, CIP

Personal Lines Manager

Donna began her insurance career in 1985 with a regional Alberta insurer. She earned her Chartered Insurance Professional (CIP) designation in 2005. She joined our firm in 2010.

Born in Edmonton, Donna went to Ross Sheppard High School, so if she looks familiar, you know why.

In her leisure time Donna enjoys golf, slo-pitch and curling.

Email: DonnaLee.Genge@robertsmcclure.com

Keegan McLennan, CIP

Keegan McLennan, CIP

Partner/Commercial Broker

Keegan grew up in an insurance family with his father (Jim McLennan) and grandfather (Harold McLennan) at Wrigley Insurance. After graduating from the Insurance Program at Grant MacEwan and spending four years at Economical Mutual as a Commercial Underwriter, we were fortunate to convince him to join us in 2012.

Keegan enjoys many sports: hockey, baseball, curling. In his leisure time he enjoys spending time travelling with his family.

Email: Keegan.McLennan@robertsmcclure.com

Marge Laurie, BEd

Marge Laurie, BEd

Personal Lines Broker

Marge is a Manitoba farm girl with a Bachelor of Education from the University of Manitoba where she belonged to the Rifle Club. She taught Secondary School English before obtaining her Broker’s License in 1987. She joined our firm in 2012.

When not assisting her clients, she enjoys reading, picnics and hiking in the mountains surrounding Jasper with her family.

Email: Marge.Laurie@robertsmcclure.com

Christina Ramsankar

Christina Ramsankar

Receptionist

Christina joined our firm in 2014 as our Director of First Impressions. She employs her friendly personality to make sure our clients feel welcome.

In her leisure time Christina is an avid angler.

Email: Christina.Ramsankar@robertsmcclure.com

Tracy Pagliaroli

Tracy Pagliaroli

Personal Lines Broker

Tracy was previously employed in the banking sector. In 2012 we convinced her to join our firm where she obtain her broker’s license. She specializes in Personal Lines.

When not at work you will often find her watching her family at a soccer match, hockey game or dance competition.

Email: Tracy.Pagliaroli@robertsmcclure.com

Shirley Munch

Shirley Munch

Commercial Account Manager

Shirley began her insurance career in 1977. As a former Marketing Representative with a major Canadian insurer, she is uniquely skilled at representing her clients. She enjoys using her extensive experience in helping our Commercial clients obtain the best coverage and terms.

When not at work she enjoys spending time with her family.

Email: Shirley.Munch@robertsmcclure.com

Cathy Mundt

Cathy Mundt

Personal Lines Broker

Cathy has worked in the insurance industry since 2001, specializing in Personal Lines insurance. Cathy enjoys the challenge of quoting all types of Personal Insurance and is committed to finding the right coverage and insurer for our clients.

In addition to her hobby of collecting teapots, Cathy is a dedicated gardener and full-time rescuer of animals in need.

Email: Cathy.Mundt@robertsmcclure.com

Barb Doucette, FCIP

Barb Doucette, FCIP

Personal Lines Broker

Barbara has been with Roberts-McClure since 2012 and has been working in the insurance industry since the early 70’s.  She enjoys assisting clients with their insurance needs.

She completed her Chartered Insurance Professional degree in 1982 and won  the Insurance Women of Edmonton Award and the W. Leonard Aldridge Award  for most deserving student in the Associateship program.

In 2003 Barbara completed her Fellow Chartered Insurance Profession degree, winning  the Canadian Insurance Claims Association Northern Alberta award for Top Claims Major Fellow, the Judy Kalynchuk Memorial Award for Top Fellow, and  the Robert Fisher Clark Award for top marks in Claims Major in Canada.

Barbara’s leisure time is spent reading and gardening and the light of her life is her granddaughter.

Email: Barb.Doucette@robertsmcclure.com

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Customer Service Pledge

1. We are in business because of our customers.


We pledge to always place your interests ahead of our insurance companies’ and our own.

2. Providing insurance protection that is right for our customers is our first priority.


We pledge to always recommend the best insurance product for your individual circumstances.

3. Our brokerage represents several different insurers.



We pledge that from those insurers we will recommend the insurer that provides the best coverage for your unique needs.

4. Our brokerage’s contracts with some insurers may include performance agreements.



We pledge that if you would like to know, we will tell you about the performance agreement with the insurer we selected for you, if one exists.

5. The potential for conflict of interest or potential conflict of interest exists in any business relationship.


We pledge we will immediately inform you of a conflict or potential conflict so that you can make an informed choice.

6. Personal information is required to provide insurance coverages.
We pledge that we will safeguard your personal information and allow it to be used only for the purpose it was given to us and as required by law.

If we are owned or have an exclusive contract or only have one market or have a loan from an insurer we are insuring you with, we will disclose this to you.

We are committed to providing the best service and advice we can, to you, our customer.

The owners, managers and staff of our Insurance Brokerage are committed to supporting this Customer Service Pledge.

We're ready to work for you.

Feel free to drop us a line anytime!