Roberts-McClure Insurance Services has been in business since 1982. As a team, we’re very proud of our history and look forward to continuing to help our new and existing clients for many years to come.
We Work For You
Shopping for insurance can be a complex, time intensive task. Our role is to search the market on your behalf to find the insurance product best suited to your needs. Put us to work for you! We offer solid advice you can rely on when making your insurance decisions.
Our success as an independent insurance brokerage is dependent upon your satisfaction. We only represent and recommend insurance companies to our clients after carefully selecting them based on their financial stability and claims service. After all, you want them to be there for you in the event of a loss.
We recognize insurance is a “grudge” purchase. Like us, there are a lot of other things you would probably prefer to spend your dollars on. That is why we work for you to obtain the best value for your insurance dollar.
Personalized, efficient service is what we all look for. At Roberts-McClure Insurance we have a reputation as one of the most friendly and efficient brokerages in Edmonton.
We work for you!
Customer Service Pledge
1. We are in business because of our customers.
We pledge to always place your interests ahead of our insurance companies’ and our own.
2. Providing insurance protection that is right for our customers is our first priority.
We pledge to always recommend the best insurance product for your individual circumstances.
3. Our brokerage represents several different insurers.
We pledge that from those insurers we will recommend the insurer that provides the best coverage for your unique needs.
4. Our brokerage’s contracts with some insurers may include performance agreements.
We pledge that if you would like to know, we will tell you about the performance agreement with the insurer we selected for you, if one exists.
5. The potential for conflict of interest or potential conflict of interest exists in any business relationship.
We pledge we will immediately inform you of a conflict or potential conflict so that you can make an informed choice.
6. Personal information is required to provide insurance coverages.
We pledge that we will safeguard your personal information and allow it to be used only for the purpose it was given to us and as required by law.
If we are owned or have an exclusive contract or only have one market or have a loan from an insurer we are insuring you with, we will disclose this to you.
We are committed to providing the best service and advice we can, to you, our customer.
The owners, managers and staff of our Insurance Brokerage are committed to supporting this Customer Service Pledge.