About Roberts-McClure

Roberts-McClure Insurance Services has been in business since 1982. As a team, we’re very proud of our history and look forward to continuing to help our new and existing clients for many years to come.

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We Work For You

Shopping for insurance can be a complex, time intensive task. Our role is to search the market on your behalf to find the insurance product best suited to your needs. Put us to work for you! We offer solid advice you can rely on when making your insurance decisions.

Insurance

Our success as an independent insurance brokerage is dependent upon your satisfaction. We only represent and recommend insurance companies to our clients after carefully selecting them based on their financial stability and claims service. After all, you want them to be there for you in the event of a loss.

Insurance Value

We recognize insurance is a “grudge” purchase. Like us, there are a lot of other things you would probably prefer to spend your dollars on. That is why we work for you to obtain the best value for your insurance dollar.

Building Relationships

Personalized, efficient service is what we all look for. At Roberts-McClure Insurance we have a reputation as one of the most friendly and efficient brokerages in Edmonton.

We work for you!

Keith Gwynne, BSc, CIP

Keith Gwynne, BSc, CIP

President & Operations Manager

Keith began his insurance career in 1988. He advanced through a series of Marketing and Management roles with major Canadian insurance companies.

Keith is also a former Commercial Crime instructor at Grant MacEwan for the Insurance Institute of Canada. In 1998 he joined Roberts-McClure as a partner with the founders – Bill & Agnes McClure.

In his leisure time, Keith is an avid traveler with his wife and three sons. He also referee’s hockey and recently earned his glider pilot’s license.

Email: Keith.Gwynne@robertsmcclure.com

Sharlene Zak

Sharlene Zak

Personal Lines Broker

After spending over 10 years in the medical field, Sharlene opted for a totally new career. She joined our firm in 2019 after qualifying for her personal lines license.

In her leisure time you will find her participating in fund raising events for children’s charities, reading, baking, and most importantly spending time with her family.

Email: Sharlene.Zak@robertsmcclure.com

Sherry Gwynne, BComm, FCIP

Sherry Gwynne, BComm, FCIP

Personal Lines Underwriter

Sherry is a former Underwriter and Marketing Representative with Wawanesa Mutual. She began her insurance career in 1979.

Sherry’s leisure time focuses on travel, curling and gardening

Email: Sherry.Gwynne@robertsmcclure.com

 

Don Farries, FCIP

Don Farries, FCIP

Partner/Commercial Broker

Don spent the first part of his insurance with a large Canadian insurance company where he obtained his Fellowship. In 2003 he joined our firm where his focus is commercial insurance. Don enjoys learning about his clients’ businesses, using his experience and problem solving skills to identify potential risk exposures and offer affordable solutions. Don believes it’s important that each client is part of a consultative process to manage their risk which aids in the development of a program specific to their unique needs.

When not at work Don’s passion is golf, spending time with his family or just sitting back watching a good game on the screen.

Email: Don.Farries@robertsmcclure.com

Heather Wood

Heather Wood

Personal Lines Underwriter

Heather was formerly a Personal Lines Underwriter with Canada’s largest insurer. Heather has been with us since 2007, and works behind the scenes underwriting policies.

She is grandmother to 2 wonderful grandchildren. When she is not at work, Heather enjoys gardening, long walks with her dog, cooking, spending time with her family and friends, and listening to music. Live, local bands are her favourite.

Email: Heather.Wood@robertsmcclure.com

Adela Opran

Adela Opran

Personal Lines Broker

Adela achieved her broker’s license in 2018 in British Columbia. In the spring of 2019 she moved to Edmonton with her husband and son and joined Roberts – McClure Insurance.

In her leisure time she enjoys traveling, reading and catching up with friends and family.

Adela.Opran@robertsmcclure.com

 

Keegan McLennan, CIP

Keegan McLennan, CIP

Partner/Commercial Broker

Keegan grew up in an insurance family with his father (Jim McLennan) and grandfather (Harold McLennan) at Wrigley Insurance. After graduating from the Insurance Program at Grant MacEwan and spending four years at Economical Mutual as a Commercial Underwriter, we were fortunate to convince him to join us in 2012.

Keegan enjoys many sports: hockey, baseball, curling. In his leisure time he enjoys spending time travelling with his family.

Email: Keegan.McLennan@robertsmcclure.com

Crystal Schluter

Crystal Schluter

Accounts Manager

Crystal joined Robert’s McClure in the Spring of 2019 as our Accounts Manager. As a former Personal Lines broker, she has the knowledge of the workflow and processes needed to compliment her accounts functions.

Crystal brings knowledge, dedication and a bit of humor to our office.

In her free time Crystal enjoys spending time with friends and family or doing something creative like painting or cake decorating.

Email: Crystal.Schluter@robertsmcclure.com

 

Jordana Rohuede

Jordana Rohuede

Receptionist

Jordana joined the ranks of Roberts-McClure in 2019 with a keen interest to pursue an insurance career. She has successfully obtained her level 1 insurance licence and now is working hard to acquire her level 2.

Jordana takes joy in helping and encouraging others to reach their goals. Jordana enjoys spending quality time with her cat named Armani, visiting with her abuelita, playing video games, or continuously lifting heavy objects and putting them back down. She is family oriented with a soft spot for animals and children.

Email: Jordana.Rohuede@robertsmcclure.com

Tracy Ireland

Tracy Ireland

Personal Lines Broker

Tracy was previously employed in the banking sector. In 2012 we convinced her to join our firm where she obtain her broker’s license. She specializes in Personal Lines.

When not at work you will often find her watching her family at a soccer match, hockey game or dance competition.

Email: Tracy.Ireland@robertsmcclure.com

Shirley Munch

Shirley Munch

Commercial Account Manager

Shirley began her insurance career in 1977. As a former Marketing Representative with a major Canadian insurer, she is uniquely skilled at representing her clients. She enjoys using her extensive experience in helping our Commercial clients obtain the best coverage and terms.

When not at work she enjoys spending time with her family.

Email: Shirley.Munch@robertsmcclure.com

 

Nalina Naidoo

Nalina Naidoo

Personal Lines Broker

Nalina was born and raised in South Africa and  moved to Canada in the 1980’s.  She has over 30 years of experience as a broker.  She loves working with clients, building relationships and helping them understand their insurance needs thus taking away one of the stresses in their lives.

She is an avid reader, loves spending time with family and friends and enjoys debating a variety of topics around the dinner table.

Email: Nalina.Naidoo@robertsmcclure.com

Robin Parker

Robin Parker

Commercial Lines Broker

Robin began his insurance career in 2007. The first three years were spent as a commercial auto underwriter before making the change to becoming a commercial insurance broker in 2010 and joined our firm in March of 2017. As a second generation insurance broker, following in the footsteps of his mother, his entire insurance career has been specifically commercial lines. He finds the best part of the job to be putting the pieces of the puzzle together to come up with best products for our clients.

Robin enjoys all things sports related, reading, and spending quality time with his family.

Email: Robin.Parker@robertsmcclure.com

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Customer Service Pledge

1. We are in business because of our customers.


We pledge to always place your interests ahead of our insurance companies’ and our own.

2. Providing insurance protection that is right for our customers is our first priority.


We pledge to always recommend the best insurance product for your individual circumstances.

3. Our brokerage represents several different insurers.



We pledge that from those insurers we will recommend the insurer that provides the best coverage for your unique needs.

4. Our brokerage’s contracts with some insurers may include performance agreements.



We pledge that if you would like to know, we will tell you about the performance agreement with the insurer we selected for you, if one exists.

5. The potential for conflict of interest or potential conflict of interest exists in any business relationship.


We pledge we will immediately inform you of a conflict or potential conflict so that you can make an informed choice.

6. Personal information is required to provide insurance coverages.
We pledge that we will safeguard your personal information and allow it to be used only for the purpose it was given to us and as required by law.

If we are owned or have an exclusive contract or only have one market or have a loan from an insurer we are insuring you with, we will disclose this to you.

We are committed to providing the best service and advice we can, to you, our customer.

The owners, managers and staff of our Insurance Brokerage are committed to supporting this Customer Service Pledge.

We're ready to work for you.

Feel free to drop us a line anytime!